ConnecTheDot offers effective web design solutions for all types of businesses. We provide a vast range of web site design services from design to programming features such as a customized CMS and Shopping Carts (E-Commerce). You can start by visiting the order & prices section of our web site to find a list of our web design packages.

Select one which best suits your needs and click on it. The ordering process is very simple; you will be directed to a secure online order form. We will then contact you to collect more info. The first part is a personal information questionnaire. Please fill in your name, the company’s name, as well as your email and mailing address.

In the second part you will be able to describe the project as well as give us initial direction and content for the design. This part is not obligatory as you will get a chance to speak with one of our representatives to closely discuss your project in further details. At ConnecTheDot we are committed to protecting your privacy.

Depending on the package you have chosen, you will then get a chance to process your payment in real time using Visa, MasterCard, AMEX, Discover or PayPal.

For every Web Design package, we require a signed version of our contract. Our representatives will prepare a custom version of the contract and email it to you after collecting all the necessary information. He or She will also send you the manual transaction form to complete your order. TIER 5 may have the total payment split in 2 or 3 parts depending on complexity of your project.

We guarantee that the transaction is carried out with the highest security possible. After receiving the order form, ConnecTheDot will contact you by phone or e-mail to confirm your order and answer any questions concerning your project.

After your payment and the signed contract has been received, we will begin working on your project. You should be able to receive your initial design variations in 5 business days, however failing to provide us with complete content for the project can cause the deadline to be delayed. To begin the initial designs, we will require full content for at least 2 pages of your project. It is usually the home page and one of the following pages. The content should include: internal links, fully edited text, images and pictures if you have any particular preference.

Your initial designs will be presented on a personal web page in a picture format. You will have 2 or 3 concepts (depending on the package) of two of your first pages. On your web page, you will have an option to choose a final set or request changes on the posted samples.

Your input will be processed accordingly and we will begin working on your revisions immediately. Simple changes will be completed in two business days. More complex design variations may take up to 5 business days. You can take your time on viewing the designs – there is no time limit on any of the packages.

If you are not satisfied with the first set of samples we present to you, we will redo them free of charge.

After you approve your initial design, we will inquire for the rest of the content for the remaining pages. Depending on the complexity of the pages you might go through the same design process as with your initial pages, or we can skip directly to the conversion. When all the changes have been completed to your satisfaction and you finalized your design for all the pages, we will proceed with the conversion. A simple conversion of 5 pages may take up to 5 business days. The conversion may be split in to several stages, you may start seeing your pages one by one as they are being completed. You will receive a link to view your pages via email.

Same rules of changes apply to the converted pages, we can adjust fonts, change details, colors and sizes, but we cannot go back to changing the design completely. Please note that the amount of changes in each package is different and limited. Design changes and conversion changes will count towards the total amount.

Depending on the project and the package you may have some programming functionality on your site such as a CMS or Shopping Cart (E-Commerce). Programming functionality usually takes place at the end of the project when most of the pages are converted. The delivery date depends on each project individually according to the contract. You will be given a chance to test all the functions and work on bugs or changes before the approval.

When you finalize and approve all converted pages, we will upload all the files to your server and set up databases or we can email all the files to you. ConnecTheDot does not provide hosting services. You must consult ConnecTheDot project manager before purchasing a hosting plan to insure the plan will meet the requirements of your site. ConnecTheDot is not responsible in setting up your server. ConnecTheDot also provides a free 6 months’ service for small text changes and adjustments.